Terms and Conditions (TradeTech)

Effective date: 03/02/2026
These Terms and Conditions (“Terms”) govern your use of https://tradetechsolutions.co.uk (the “Website”) and any products or services you purchase from us.

By using our Website or placing an order, you agree to these Terms.

1) Who we are

The Website is operated by TradeTech Solutions Ltd (“we”, “us”, “our”).

Address: Fallows Park, 1 Blackthorn Garth, Beverley, East Yorkshire, HU17 8FZ
Email: [email protected]
Company number (if applicable): [12345678]
VAT number (if applicable): [GB…]

2) Definitions

Customer/you/your: the person or business using the Website or buying from us

Products/Services: any goods, subscriptions, digital products, or services we sell or provide

Order: your request to purchase Products/Services

3) Using our website

You agree:

not to misuse the Website (e.g., hacking, scraping, introducing malware, attempting unauthorised access)

not to use the Website in a way that breaches any law or infringes anyone’s rights

that we may suspend or restrict access if we reasonably believe you are misusing the Website

4) Accounts (if you offer them)

If you create an account, you are responsible for maintaining the confidentiality of login details and for activity under your account. Tell us immediately if you suspect unauthorised use.

5) Orders

When you place an order, you are making an offer to purchase.

An order is only accepted when we confirm it by email and/or provide access/delivery (acceptance may vary by product/service).

We may refuse or cancel an order (for example, due to suspected fraud, pricing errors, or stock/availability issues). If we cancel after payment, we’ll refund you.

6) Prices and descriptions

Prices are shown in [GBP] and [include/exclude] VAT unless stated otherwise.

We try to ensure product descriptions and pricing are accurate, but errors may occur. If we discover an error, we’ll contact you with options (confirm at correct price or cancel for a refund).

7) Payment (Stripe)

Payments are processed securely by Stripe. By purchasing, you agree to provide accurate payment information and authorise us (via Stripe) to charge the amount due.

We do not store full card details on our servers.

8) Delivery / access

Physical goods (if applicable):

Delivery times are estimates and may vary.

Risk passes to you on delivery.

If you provide incorrect delivery details, you may be responsible for additional costs.

Digital products / downloads / access (if applicable):

Access is usually provided by email and/or through your account.

You are responsible for ensuring you can access the digital product (compatible device/software, internet access).

Services (if applicable):

Any service timelines are estimates unless we explicitly agree otherwise in writing.

9) Cancellations and refunds

Because your business may sell a mix of items, use the sections below that apply.

A) If you sell to consumers (B2C)

If you are a consumer in the UK buying online, you may have a legal right to cancel within 14 days under the Consumer Contracts Regulations (with some exceptions, including certain digital content once access/download begins and customised goods/services).
If cancellation rights apply, you must tell us within the cancellation period and return physical items where required.

B) Digital content

Where you purchase digital content, you may be asked to confirm that access begins immediately and that you understand you may lose your right to cancel once the download/streaming/access begins.

C) Services

If services have started (with your agreement), refunds may be reduced to reflect work completed, where permitted by law.

D) Business customers (B2B)

For business purchases, cancellation/refund rights are as stated in these Terms or any separate written agreement/statement of work.

Refund process: Approved refunds are issued to the original payment method, usually within [X] working days.

If you want, tell me what you sell (subscriptions? one-off services? physical goods?) and I’ll tighten this section so it exactly matches your offering.

10) Your responsibilities

You agree to:

provide accurate information (including contact and billing details)

comply with any reasonable instructions we give you to deliver the service

ensure you have permission to provide us with any content/materials you send us

11) Intellectual property

All content on this Website (text, branding, graphics, logos, layout, and code) is owned by or licensed to us and is protected by intellectual property laws.

You may view/print pages for personal/business use only. You must not copy, reproduce, republish, distribute, or exploit content without our written permission, except where legally permitted.

12) User content (if you allow reviews/uploads)

If you submit content (e.g., reviews, files, messages):

you grant us a non-exclusive right to use it for providing and improving our services

you confirm you have the right to submit it and it doesn’t infringe others’ rights
We may remove content that is unlawful, abusive, or inappropriate.

13) Third-party links

The Website may link to third-party sites (including payment/analytics providers). We are not responsible for their content, policies, or availability.

14) Limitation of liability

Nothing in these Terms limits or excludes liability for:

death or personal injury caused by negligence

fraud or fraudulent misrepresentation

any liability that cannot be limited under applicable law

Subject to the above:

we are not liable for losses caused by events outside our reasonable control

we are not liable for indirect or consequential losses (e.g., loss of profit, revenue, business, goodwill), to the extent permitted by law

our total liability for any claim is limited to the amount you paid to us for the relevant Product/Service (or [£X] if you prefer), unless law requires otherwise

15) Availability and changes

We don’t guarantee the Website will always be available or error-free. We may update, suspend, or withdraw parts of the Website at any time.

We may change these Terms from time to time. The latest version will be posted on this page with an updated effective date.

16) Privacy

Your use of the Website is also governed by our Privacy Policy and Cookie Policy.

17) Governing law and jurisdiction

These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales (unless consumer law in your location requires otherwise).

18) Contact

If you have questions about these Terms, contact:

TradeTech Solutions Ltd
Fallows Park, 1 Blackthorn Garth, Beverley, East Yorkshire, HU17 8FZ
Email: [email protected]